This Privacy Policy explains how Master Equipment & Supply (“we,” “our,” or “us”) collects, uses, and protects personal information from users of our website masterequipment.com. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Type of Information Collected
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Company name (if provided)
- Billing and shipping address
- Payment details (when purchasing products or services)
- Information submitted through forms (e.g., estimate requests, contact forms)
- Technical data such as IP address, browser type, and usage patterns via cookies or analytics tools
2. How Information is Collected
We collect information in the following ways:
- Directly from you when you fill out forms, request an estimate, make a purchase, or contact us
- Through automated technologies such as cookies and analytics tools when you browse our website
- From communications such as emails, phone calls, or SMS (when you voluntarily provide your number)
3. Purpose of Data Collection
We use the collected data for purposes including, but not limited to:
- Providing products and services you request
- Processing orders, billing, and shipping
- Responding to inquiries and customer support requests
- Sending important updates, promotions, or service-related communications
- Improving our website, services, and customer experience
- Meeting legal and compliance requirements
4. Data Sharing
We do not sell or rent your personal data to third parties. We may share information only in these cases:
- With trusted service providers (such as payment processors, hosting providers, or logistics companies) under strict confidentiality agreements
- When required by law, regulation, or legal process
- To protect our business, customers, or website from fraud or security risks
Important Notice: SMS opt-in consent and phone numbers for SMS are not being shared with any third parties under any circumstances.
5. User Rights
As a user, you have the right to:
- Access your personal information stored by us
- Correct or update inaccurate or outdated data
- Request deletion of your personal information, subject to legal obligations
- Withdraw consent to marketing communications at any time by using the unsubscribe link or contacting us directly
To exercise these rights, please contact us using the details provided below.
6. Data Security
We apply reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or disclosure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and improve performance. You can manage cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “last updated” date.
10. Contact Information
For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Master Equipment & Supply
📍 Address: 171 Thomas St, Newark, NJ 07114
📧 Email: orders@masterequipmentnj.com
📞 Phone: (973) 732-9774
